CIA NetPartner Financial Aid System

Welcome to The Cleveland Institute of Art Online Financial Aid System called NetPartner. Using this system allows you to:

  • View your financial aid awards
  • View a list of documents we've received from you and a list of the documents still outstanding
  • Accept or decline financial assistance offered to you
  • View your student loans for the current year
  • View messages regarding your financial aid awards

Log In Instructions

You must have a financial aid record and CIA ID already created at the Cleveland Institute of Art in order to use this system. If you have not begun the financial aid application process, you can get started by completing the online Free Application for Federal Student Aid. Enter our school code, 003982, on your application and we will receive a copy within 1-3 business days. At the point that the Office of Financial Aid receives your application, we will create your initial Financial Aid Award Letter for you provided you have been accepted for admission, your CIA ID will be provided, and you will have access to NetPartner.


You cannot use your MyCIA User Name and Password to access NetPartner.


To access NetPartner for the first time, do the following:


  • Enter your CIA Student ID (found on your financial aid award letter) as your NetPartner User Name
  • Click on ‘First Time User’ link (small print at the bottom of the Log In Box)


Afterwards, you will be prompted to submit answers to security questions and create your own password. Once you have completed these tasks, click on 'Submit' to enter NetPartner. Upon entering NetPartner, click on the tabs at the top of the home page to accept/decline aid offered, see what documents are needed to complete your financial aid file, and review messages related to the aid awarded to you.


If you can't remember your Password, click on the Forgot My Password? hyperlink (underneath the 'Submit' button) in the log in section of the NetPartner home page. Please contact the Office of Financial Aid at or 216.421.7425, if you are unable to resolve your login issue.